East Coast Automotive Services
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
(213 Reviews)
Karl Snyder, 07/18/2024Automotive service and customer care done, right! I drive a 2013 and a 2007 automobiles. The vehicles have approximately 150,000 and 135,000 miles on them respectively. East Coast Automotive has done an excellent job of keeping the cars maintained and roadworthy. There have been the usual items that have needed service/repair typical to cars with as many miles as they have on them. With the cost of new automobiles as high as it is these days, I have complete faith in East Coast Automotive helping me keep both vehicles on the road for as long as possible. If you’re looking for a good automotive repair center that you can rely on try East Coast Automotive.
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